E-commerce

Online business requires innovative, tailor-made legal solutions. The key to success is achieving legal security while remaining innovative, dynamic and effective. 

Technology is evolving non-stop – legal advice must be equally dynamic. As a law firm, we have worked for many years with the biggest names in e-commerce and TMT industry – shops, applications, websites. 

We have supported the development of the largest and most recognisable e-shops, as well as producers of niche, boutique products and solutions. 

How can we help you? 

• Designing secure online sales models, including purchase paths that comply with consumer protection, personal data and electronic service provision requirements. We create and update the necessary terms and conditions for sales and services. 

• Drafting and updating the necessary terms and conditions for sales and services. 

• Advising on database acquisition, creation and management of records. 

• Handling the legal aspects of promotions, competitions and other activities across social media channels. 

• Assisting in the creation and implementation of marketing strategies to increase conversion through newsletters and marketing communications. 

• Negotiating contracts for the purchase and implementation of procurement platforms, payment processing, goods delivery, transport, database sharing, personal data processing, licences and marketing activities, including those related to business image. 

• Advising on the use of user-generated content. Providing support in user communications, including changes to terms and conditions, data breaches, website errors (e.g., incorrect pricing). Handling disputes. 

• Serving as a key communication channel with competent authorities, such as the Office of Competition and Consumer Protection. 

• Conducting comprehensive e-commerce audits to verify your shop’s compliance with current legal requirements and best practices. Assisting in simplifying communications with customers. 

• Supporting contract negotiations with media houses for advertising space sales, advising on contracts with vloggers, bloggers and influencers, as well as reviewing contracts for advertising materials, including TV and radio spots. 

• Advising companies in regulated industries on permissible advertising and communication practices and assisting in building brand value. 

• Representing clients before courts of all instances, including arbitration courts.